RENTAL POLICIES
Reservation & Payment
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Reserve equipment well in advance to ensure availability
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Reservation of equipment is for a one day rental. Weekly/monthly rentals of equipment are available, please call for pricing
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We require 50% of your reservation total as a deposit at the time of your reservation with balance paid 1 week prior to the delivery/will call pickup date
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Peak Season Reservation Policy: SPRING[March-May] and FALL[September-November] all order must be paid in full at the time of the reservation and no refunds will be given if order is canceled 30 days prior to event date
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Review orders prior to delivery for accuracy and requirements
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All orders must be signed by the person with whom the reservation is made
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Order revisions can be made 3 days prior to delivery or will-call date. Order revisions 2 days prior to delivery date make incur a $50.00 change order fee
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Rental rates are charged based on the contract dates regardless of whether the equipment was or was not used
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Cancellations made 7 days or more in advance of the delivery/will call pickup date, will receive a 100% refund. Cancellation made 5 days prior will incur 25%, 4 days prior 35%, 3 days prior 50%, 2 days prior no refund given.
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Peak Season Cancellation Policy: SPRING[March-May] and FALL[September-November] Customer has up until 30 days of event date for a full refund there after no refund will be given.
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No refunds are given on special orders/specialty items
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We reserve the right to change our product's prices at any time without further notice. Call for current pricing
Delivery
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Standard delivery and pickup service Monday through Friday, within the Las Vegas Valley, is $125.00, weekend delivery call for pricing and availability. This service is for delivery of items and does not include setup or take-down, all equipment must be in one location and prepared for pickup.
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Setup and take-down service is available for $1.00 per chair and $2.00 per table. This service must be arranged for prior to the delivery/pickup
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Please call for delivery and pickup pricing to all convention properties
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Delivery services are available to outside the Las Vegas Valley, please call for pricing
Pickup & Returns
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Will-Calls must be returned before 1:00 p.m. on the scheduled return date
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Tables and chairs must be folded or stacked and ready for pick up
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China, silver, glassware, utensils, etc., must be free of food and repacked in delivery containers
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Additional charge will be incurred if any items are not returned free from food
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Items are to be sorted prior to pick-up and made easily accessible to drivers
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Linens should be shaken of all debris and returned with hangers
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Any box or crate NOT returned incurs replacement cost
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If the equipment is unavailable for pick-up at the scheduled date and time, an additional charge will be made
Damage or Loss
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Responsibility for the rented items remain with the customer from the time of possession to the time of return
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Customers must notify CPR Tent & Events immediately if equipment does not function properly and agrees to discontinue use immediately
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Customers are responsible for all missing or damaged items
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Linen damage, burned, stained, and/or cut will be charged a replacement fee
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Damage waiver is available for 15% of the rental contract and is non-refundable, an additional charge will be made
Tent Rentals
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Customers must contact their local utility companies/ lawn care to mark all underground lines prior to tent setup
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If utility lines ARE NOT marked, the customer is responsible for any and all damages
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CPR Tent & Events is not responsible for the loss and or damage to the customer's property or property of others in or around any tent during the rental, setup and or tear-down, this includes damage due to adverse weather conditions