RENTAL POLICIES

 

Reservation & Payment

• Reserve equipment well in advance to ensure availability

• Reservation of equipment is for a one day rental. One week rentals of equipment are available, please call for pricing

• We require 50% of your reservation total as a deposit at the time of your reservation

• Reservation balance must be paid 1 week prior to the event date

• Review orders prior to delivery for accuracy and requirements

• All orders must be signed by the person with whom the reservation is made

• Order revisions can be made 48 hours prior to delivery or will-call date

• Rental rates are charged based on the contract dates regardless of whether the equipment was or was not used

• Cancellation must be made 72 hours prior to the delivery or will-call date, a cancellation or restocking fee will apply. Special ordered items will incur a full restocking fee

• We reserve the right to change our product's prices at any time without further notice. Call for current pricing.

 

Delivery

• Standard delivery and pickup service Monday through Friday, within the Las Vegas Valley, is $75.00. This service is for delivery of items and does not include setup

• Setup and take-down service is available for $1.00 per chair and $2.00 per table. This service must be arranged for prior to the delivery/pickup

• Please call for delivery and pickup pricing to all convention properties

• Delivery services are available to outside the Las Vegas Valley, please call for pricing

 

Pickup & Returns

• Will-Calls must be returned before 1:00 p.m. on the scheduled return date

• Tables and chairs must be folded or stacked and ready for pick up

• China, silver, glassware, utensils, etc., must be free of food and repacked in delivery containers

• Additional charge will be incurred if any items are not returned free from food

• Items are to be sorted prior to pick-up and made easily accessible to drivers

• Linens should be shaken of all debris and returned with hangers

• Any box or crate NOT returned incurs replacement cost

• If the equipment is unavailable for pick-up at the scheduled date and time, an additional charge will be made

 

Damage or Loss

• Responsibility for the rented items remain with the customer from the time of possession to the time of return

• Customers must notify CPR Tent & Events immediately if equipment does not function properly and agrees to discontinue use immediately

• Customers are responsible for all missing or damaged items

• Linen damage, burned, stained, and/or cut will be charged a replacement fee

• Damage waiver is available for 12% of the rental contract and is non-refundable, an additional charge will be made

 

Tent Rentals

• Customers must contact their local utility companies/ lawn care to mark all underground lines prior to tent setup

• If utility lines ARE NOT marked, the customer is responsible for any and all damages

• CPR Tent & Events is not responsible for the loss and or damage to the customer's property or property of others in or around any tent during the rental, setup and or tear-down, this includes damage due to adverse weather conditions